Saturday, January 28, 2012

My Democratic Volleyball Class

Manufacturers may possibly in their turn bring men back to aristocracy... Whereas the workman concentrates his faculties more and more upon the study of a single detail, the master surveys a more extensive whole, and the mind of the latter is enlarged in proportion as that of the former is narrowed…The master and the workman have then here no similarity, and their differences increase every day...the one is continually, closely, and necessarily dependent upon the other, and seems as much born to obey as that other is to command. What is this but aristocracy? -- Alexis de Tocqueville, Democracy in America (1840)

When I first read Democracy in America in 2008, I was shocked that despite being the best read text on early-American history, this section and so much else in the book is almost completely ignored. Inspired by Democracy in America, I read book after book, started my own blog on the subject, spoke with individuals like Traci Fenton from WorldBlu, and went back to school so that I could study organizational democracy and prepare to be part of a democratic business. After I was accepted to BYU I seized upon an opportunity to be a volleyball PE teacher—to teach BYU undergraduates. In this arena, I decided that I would begin to apply what I was learning.

The first democratic concept that I brought to the classroom was to make learning optional. In the book Maverick by Ricardo Semler, I learned that people are naturally curious and can direct their own learning, and I was drawn to his idea to make all business meetings optional. So, at the beginning of each class, I teach optional volleyball workshops. Those who do not want to participate can play volleyball. Those who do want to participate learn volleyball skills. Currently, each workshop is attended by approximately one-third of the class and students’ intrinsic motivation drives them to master each skill.

I adopted a second value from Ricardo Semler, outlined in his book The Seven-Day Weekend, which is that people should be treated like adults. To do this, I memorize all 36 of my students’ names, I build bonds of trust and respect, and I make sure students know that they are in charge of the class, not me. Beginning the first day of class, students tell me what they want to learn, how they will warm up, how they will be graded, and how they will choose their teams. My only job is to make volleyball workshops available, make suggestions, and enforce what the students decide.

One of the toughest lessons I am still learning is how to optimally challenge my students. In the book Drive by Dan Pink, I learned the importance of “flow” a term coined by Mihaly Csikszentmihalyi. “Flow” essentially means being “in the zone” and that can only happen when people are optimally challenged. Within the first few weeks of class, the most advanced players complained of being bored because the intensity of the games was low. They suggested that I drop the idea of optional workshops and force everyone to attend, so that beginners could learn to play better. One student suggested, in complete seriousness, that “for any mistake on the court, students should do ten pushups—this would make everyone better players.” Initially, I had no idea what to do, and I began to doubt my democratic strategy. I felt stuck. I struggled to find a way to improve the “flow” of the class without stifling students’ intrinsic motivation and desire for self-determination. It was at this time that I began reading Drive and, over a weekend of studying and thinking, the answer came to me. The next class period I gathered the students together and asked if they would like to have an intense court of play. Those on the intense court would play a coordinated offense of their choice at game-level intensity. I made a signup sheet, and to my surprise, everyone signed up. The class now has two intense courts where everyone has equal amounts of playtime. Moreover, the beginner students decided that I would teach them the offenses. In two class periods, the beginners learned to play both the 5-1 and 6-2 offenses, and now during games, the advanced players help the beginners perfect their new skills. The new intense courts help advanced students reach an optimal level of challenge, and thereby reach a higher level of “flow” and satisfaction in the class. What is more, the added “flow” in the classroom sparked an increase in workshop attendance.

Along the way I make mistakes, but I continue to correct them as I listen and learn about what motivates people. After reading the book Punished by Rewards by Alfie Kohn I learned that rewards and punishments stifle intrinsic motivation. As stated earlier, all of my volleyball workshops are optional; however, out of insecurity I initially offered Snickers candy bars as rewards to participants. As I read Alfie Kohn’s book I could see how my insecurity drove me to stifle my student’s intrinsic motivation to attend my workshops. So, I changed my ways. Initially my students were disappointed that they could not win Snickers bars for attending workshops; however, contrary to my intuition, attendance to workshops has doubled, and students are more interested in improving their skills to be better on the court and less interested in winning the games we play at the end of the workshops. With the Snickers bars gone, my insecurity with optional workshops, ironically, disappeared because I know my students attend workshops to learn, not to win candy bars. No longer blinded by Snickers-bar, control schemes, I have a deep respect for my students’ natural desire to learn.

The final lesson I have learned from my teaching experience is that “blissipline” unifies and motivates people. From Vishen Lakhiani, founder of the company MindValley I learned that when people enjoy what they are doing, they want to do more of it and they want to help others along the way. At the time I heard Mr. Lakiani speak, I was trying to discover how to communicate the value of stretching while respecting students’ desire for self-determination. At the start of class, all students would warm up their arms by playing Pepper, but the problem was that very few of them stretched consistently, which can lead to injuries. After hearing Mr. Lakhiani’s lecture on “blissipline” I decided that I would find a stretching game for class. I began my search on the internet. The first thing I came across was a video called “Richard Simmons Leads Fun Stretches for Desk Workers,” and so, I watched it hoping to find an idea. While entertaining, I couldn’t see how it would help make stretching more enjoyable. After finding dozens of stretching games, I came across the well known game, Simon Says. I thought, “I could combine stretches into a game of Simon Says.” I felt that I was getting somewhere, but it didn’t seem fun enough. Then the idea came to me, Simmons Says! I would dress as Richard Simmons and play Simmons Says, and add some dance moves as we “Sweat to the Oldies” on my boom box. Let me just say, the effect of the experience was beyond my expectations. All my students were hooting and cheering as I performed my skit, and for the first time, everyone stretched at the beginning of class. Now, I bring my boom box to class and I or a student wears the wig and gives his/her best Richard Simmons impressions as we warm up together. In addition, the added playfulness has unified the class. Those that were too busy to teach others now have the time to assist others, and efforts to build small, exclusive cliques have diminished.

Through my volleyball instructor experience, I have learned that the science is true. Not only are there endless examples that democratically-organized, intrinsically-motivated people accomplish more and reach higher, but I have first-hand experience that it is true. My teaching experience has further solidified my determination to be a prophet of democracy. I wish now that I had so many more lifetimes to teach everyone what I am just beginning to know. However, I find consolation in my beliefs because to choose democracy is to concede that one day I will die. No one can manage forever, but by relinquishing the illusion of power, I can pass on a culture and a sure knowledge that “men can be trusted to govern themselves without a master.” (Thomas Jefferson)

Saturday, January 21, 2012

The Top-Down Business Structure May Lead Us to Aristocracy

The surface of American society is, if I may use the expression, covered with a layer of democracy, from beneath which the old aristocratic colors sometimes peep.
 This is a description of America democracy, by French aristocrat, Alexis de Toqueville, in Democracy in America I (1835), only 48 years after the founding of the United States. He explains that the vestiges of aristocracy still exist because the American majority is not familiar with civil law and does not question it:
Civil laws are only familiarly known to legal men, whose direct interest it is to maintain them as they are, whether good or bad, simply because they themselves are conversant with them...The body of the country is scarcely acquainted with them...and obeys them without premeditation.
In other words, there are civil laws (laws regulating private relations) in society that still reek of the English aristocracy because the majority of citizens never question them. So, what are these aristocratic civil laws of American society? According to Alexis de Tocqueville in Democracy in America II (1840) the most aristocratic, civil structure of American society is the top-down business structure:
Manufacturers may possibly in their turn bring men back to aristocracy...When a workman is unceasingly and exclusively engaged in the fabrication of one thing, he ultimately does his work with singular dexterity; but at the same time he loses the general faculty of applying his mind to the direction of the work…as the workman improves the man is degraded...On the other hand, more considerable, wealthy and educated men come forward to emabark in manufactures...The magnitude of the efforts required, and the importance of the results to be obtained, attract him. Thus at the very time at which the science of manufactures lowers the class of workmen, it raises the class of masters. 
Whereas the workman concentrates his faculties more and more upon the study of a single detail, the master surveys a more extensive whole, and the mind of the latter is enlarged in proportion as that of the former is narrowed. In a short time the one will require nothing but physical strength without intelligence; the other stands in need of science, and almost of genius, to insure success. This man resembles more and more the administrator of a vast empire--that man, a brute. The master and the workman have then here no similarity, and their differences increase every day...the one is continually, closely, and necessarily dependent upon the other, and seems as much born to obey as that other is to command. What is this but aristocracy?
When workers focus only on the tasks at hand and do not apply their minds to the direction of the work they become narrow-minded and dependent. On the other hand, managers must see the big picture, be leaders, and envision the future. Over time, the divide becomes so large between managers and workers that managers despise workers' lack of perspective and workers despise managers' lack of empathy. This is aristocracy, and when the majority of citizens are in this environment, as is the case today, managers and executives are treated as kings and geniuses and paid hundreds of times more than workers. In the political arena, these same workers/citizens treat their political managers as kings and geniuses. Politicians become saviors and heroes that will rescue us and fix the problems of the people. These unfair expectations of our leaders cause deficient governance and nurture the seeds of aristocracy and the dependency of men. If left unchecked, America may fully become an aristocracy--or more appropriately a plutocracy (i.e., rule by the wealthy).

On a brighter note, de Tocqueville offered consolation. He saw that some Americans had "commercial and manufacturing companies, in which all take part." At the beginning of our democratic experiment, many Americans could see as de Tocqueville did that entrepreneurially-minded, informed citizens that open their minds to opportunities and willingly take risks are necessary to maintain our democracy. Democracy cannot exist among human machines that have no vision of the future.

The top-down business structure is a trace of English aristocratic control that grooms the majority to be dependent upon business and political managers. Moreover, the top-down business structure (as defined by civil law) is one of the most difficult aspect of our society to change. If we are to change it and if we are to improve our democracy, we must gain vision and perspective. We must acquaint ourselves with civil law and ask, "Why?". We must expand our minds and believe as Thomas Jefferson did that "men can be trusted to govern themselves without a master."


Friday, January 6, 2012

Mindvalley: Productivity Through Blissipline

Favorite Quotes:
"The Paradox of Intention: you must have goals, but your happiness cannot be tied to those goals...You will acceleration towards those dreams faster if you are happy in the now...The happiness comes from the journey, not the destination."

"Blissipline: the discipline of keeping yourself happy (and in flow)...If the happiness isn't there, your impact will be limited."

"What you appreciate, appreciates...Expressing gratitude for a few minutes daily, after 30 days, your happiness goes up by 25%."

"Every month 10% of our profits go straight to employees. As a result, peoples' salary checks literally double."

"This is one of the reasons why we won the award for World's Most Democratic Workplace. We call it the sweet-sugar-love machine...So, we created a software to allow people to appreciate and praise their coworkers...Every single day my employees get on this system and they send little symbolic gifts to their peers. Since we launched this, office politics, pettiness, people being too busy on their own stuff to help coworkers, all of that disappeared, and we started getting this really close-knit team. But, it did have a side-effect...right now 30% of my staff are dating someone else in the company."

"We have this rule in our company called the 45:5 rule. You only should work 45 hours per week...Five of those 45 hours you must invest in learning new stuff."

"We toss the biggest Halloween party in our city every year."

"The five closest people you hang out with will average out to who you become."

"You're happy when you help others become happy. That's what the Dalai Lama said."

"Start with small experiments and test your experiments. If it works, you expand that experiment."

Saturday, December 24, 2011

IDEO: Innovation via Chaos

IDEO is an example to us all of how autonomy instead of empowerment, synergy instead of lone genius, and play instead of work lead to innovation instead of regurgitation.

Favorite Quotes:
"Enlightened trial and error succeeds over the planning of the lone genius."
"Being playful is of huge importance to being innovative" because needing to be right keeps us paralyzed and being wrong forces us to explore.
"Trying stuff and then asking for forgiveness is the way that people come up with new ideas."
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Friday, July 22, 2011

Democracy is not Popular

Is it possible that the same vast majority that believed political democracy could only work for the American colonies are just like the vast majority that now believe organizational democracy can only work for Groupon, WD-40, GE Aviation, Hulu, Great Harvest, Semco, and Seventh Generation and the other hundreds of democratic businesses?

Could it be that by dismissing organizational democracy, we are no less "ignorant" than we perceive the 42% of humanity that has not adopted political democracy to be? Is it possible that Thomas Jefferson's declaration that "men can be trusted to govern themselves without a master" should be universally applied to all adults in all aspects of life?

Trust is a funny thing. It is the mystery--and the genius--of what paradoxically inspires fear in the masses and excellence in the individual.

Saturday, June 25, 2011

Order or Progress

Every organization must choose between order or progress since order and progress are rarely found together. Rules, manuals, regulations, codes of ethics, and bureaucracy restrict intuition and encourage conformity--not creativity.

Creativity, intuition, and excellence are developed when order is lacking. Did Mozart create his symphonies under the direction of another? Did the United States develop as a Super Power under the direction of a king or queen? Did Orville and Wilbur, Benjamin Franklin, Thomas Edison, Henry Ford, or Nikola Tesla develop their ingenuity under the watchful eye of another? Does most innovation develop in large companies or small, chaotic start-up companies?

If this is the case, why aren't businesses intentionally structured to empower and free the ingenuity of individuals?

Friday, April 15, 2011

From the Division of Labor to the Division of Management

The division of labor is the business principle that productivity goes up as tasks are divided up and simplified. The most famous contributor to the science of dividing labor is Henry Ford. By dividing up labor on an assembly line, Ford was able to "democratize the automobile." Since then, every other industry has utilized the principle of "division of labor" to make goods and services more affordable for the majority of Americans.

The benefits of dividing management are just as great as dividing labor; yet, businesses have been slow to change. The greatest advancements in the "division of management" are the franchise and Deming philosophy. By decentralizing ownership to franchise owners, corporations like McDonald's have successfully engaged employees and empowered individuals. Likewise, by doing away with unnecessary layers of management and empowering employees with a purpose beyond profits, Toyota and other Japanese companies found monumental success with W. Edwards Deming's philosophy. More and more businesses are copying the successes of companies like McDonald's and Toyota, but we are still far from perfecting the "division of management." We will know that we have arrived when, one day, people will freely and continually reorder their businesses, as we do our political systems, to inspire greater innovation, create more efficiency & productivity, and capture the $300 billion that are lost annually, in the U.S., because of employee disengagement.

Tuesday, March 22, 2011

Democratic Business Creates Free Markets

The Free Market philosophy assumes that a person makes as much money as s/he is worth. In real life, this is not true. The average Fortune 500 CEO makes 488 times more than his/her average employee. No one's work can possibly be worth 488 times more than another's. Beyond the Fortune 500, it is common practice for entrepreneurs to make a small, initial investment, build the business on the backs of others, and then receive a disproportionate amount of the rewards.

However, we cannot blame Free Markets for our economic disparity. We can no more blame Free Markets for unfair compensations than we can blame corruption on democracy. We can only blame economic disparity on human greed and business structures that encourage greed.  Just as corruption thrives when democracy is ignored, greed thrives in businesses that are run like a dictatorship. The inevitable end of corporate dictatorship will create an environment in Free Markets where people make as much money as they are worth.

Democratic businesses compensate people for what they are worth. The average democratic business pays less than 20 times more, than its average employees, to its highest paid employee. Moreover, democratic businesses compensates employees with ownership for their investment of time and effort. In sum, democratic businesses empower employees to resolve their own disputes between labor and management, and therefore, obviate the need for most government intervention and regulation.

Friday, March 11, 2011

Profound Lessons about Work and Life

This quote comes in the last chapter of the book Maverick by Ricardo Semler

"To survive in modern times, a company must have an organizational structure that accepts change as its basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest - quality of product, productivity of workers, profits for all - will follow. At Semco we did away with structures that dictate the "hows" and created fertile soil for differences. We gave people an opportunity to test, question, and disagree. We let them determine their own futures. We let them come and go as they wanted, work at home if they wished, set their own salaries, choose their own bosses. We let them change their minds and ours, prove us wrong when we are wrong, make us humbler. Such a system relishes change, which is the only antidote to the corporate brainwashing that has consigned giant businesses with brilliant pasts to uncertain futures."

Thursday, February 10, 2011

Euphoric Purpose is the Aim of Democratic Business

Euphoric purpose is the motivation, beyond profits, that drives people to excellence. The transparency, decentralization, consensus, and participatory ownership that embody democratic business exists to create passionate and engaged workers. According to Steven R. Covey, passionate, engaged people spend 60-80 percent of their time working on non-urgent, important activities (e.g., skill building, planning, relationship building, and thinking). People driven by fear spend most of their time on everything else (e.g., deadlines, interruptions, and distractions). According to Covey, not only do passionate, engaged people spend more time on non-urgent, important activities, but they are consequently more productive, successful, and happy.

If Covey's research is right, then we should ask ourselves, 'How many business owners are willing to free up 80 percent or even 60 percent of their workers' time to focus on the important, but not urgent, activities of the business?' For most people, the thought of doing so inspires visions of chaos, diminished productivity, and lost profits. And yet, A study done by Kenexa Research Institute found that of 4,000 worldwide companies, the top 25 engaged workplaces outperformed the 25 lowest engaged businesses 7-to-1 (based on shareholder return, on a five-year basis). Furthermore, a Gallup study of three million employees, published in 2005, calculated that disengagement costs U.S. businesses $350 billion in annual profits. Gallup found that 71 percent of American employees are either “not engaged” or “actively disengaged” from their work. If you think this is only indicative of lazy workers, read on. The Corporate Executive Board reported in 2010 that high-potential employees are increasingly disengaged and seeking new career opportunities. Some 25 percent plan to leave their current employers in the next year compared to 10 percent in 2006. About one in five (21 percent) identify themselves as 'highly disengaged'--a three-fold increase since 2007. With numbers like these, it is no wonder that shows like "the Office" are so popular.

As demonstrated, passionate and engaging workplaces retain better talent and increase profits. Transparency, decentralization, consensus, and participatory ownership are proven ways to inspire and engage workers. We can fix our economy by implementing these principles into American business. The first step is to realize that numbers do not drive people, but people and relationships drive numbers.
 
(Information taken from http://www.kenexa.com/getattachment/8c36e336-3935-4406-8b7b-777f1afaa57d/The-Impact-of-Employee-Engagement.aspx, http://corporatecranium.com/wp-content/uploads/2010/05/ActionCoachNovember20101.pdf, http://www.hrmguide.net/usa/commitment/actively_disengaged.htm, and http://www.worldblu.com/live/2005/presentations/Traci%20Fenton.pdf)

(See also, http://www.workplacementalhealth.org/Publications-Surveys/Research-Works/Employee-Engagement-Best-Practices-for-Employers.aspx?FT=.pdf)

Monday, January 24, 2011

Alexis De Tocqueville Attributed America's Prosperity to Local, Participatory Democracy

 Alexis De Tocqueville in Democracy in America attributed America's prosperity and wealth to the experience American's derive from local, participatory democracy:
"Local assemblies of citizens constitute the strength of free nations. Town-meetings are to liberty what primary schools are to science...A nation may establish a system of free government, but without the spirit of municipal institutions it cannot have the spirit of liberty."

"I have no doubt that the democratic institutions of the United States, joined to the physical constitution of the country, are the cause of the prodigious commercial activity of the inhabitants. It is not engendered by the laws, but the people learns how to promote it by the experience derived from legislation."

"In America I met with men who secretly aspired to destroy the democratic institutions of the Union...but I know of no one who does not...place the advantages of local institutions in the foremost rank...The only nations which deny the utility of provincial liberties are those who have fewest of them."
Although our townmeetings are poorly attended and our neighbors are often strangers, there is reason to believe that the Local Spirit has not fled America. The internet has, in many ways, revived our Local Spirit. The 2010 Elections saw the greatest turnover in American congressmen since the Great Depression. Political debate and idealism have returned to our conversation on Facebook and Twitter.

Another example of Local Spirit on the internet is in Egypt, Tunisia, and Iran. Democratic revolutions have been coordinated as a result of Local Spirit through the internet. Moreover, I believe that this is only the beginning. Entrepreneurship, liberty, and solidarity will accelerate in the 21st Century as the Local Spirit of liberty sweeps across the world.

Sunday, December 5, 2010

Men Can Govern Themselves without a Master

" I have no fear that the result of our American experiment will be that men may be trusted to govern themselves without a master." -- Thomas Jefferson

I have no fear that the result of the democratic-business experiment  will be that men may be trusted to govern themselves without a master.

Friday, November 26, 2010

From Guevara and Marxism to Morales and Democracy

 In Latin America, the armed revolutionaries of yesteryears have been replaced with the ballot-box revolutionaries of today. The buzz words and icons of Latin America have changed from Marxism and dialectical materialism to solidarity and indigenous rights & from Che Guevara and Fidel Castro to Evo Morales, Lula Da Silva, and Rafael Correa. The democratization of Central and South America, has unified Latinos and is revolutionizing their standard of living.

Tuesday, October 26, 2010

U.S. no Longer Part of Top 20 Least Corrupt Nations

For the first time in the index's 15 year history, the United States was removed from Transparency International's Top 20 Least Corrupt Nations. United States' drop in the index (to 7.1 out of 10) was in part due to political funding disputes, the subprime mortgage crisis, and the disclosure of Bernard Madoff’s Ponzi scheme. The Top 20 Least Corrupt Countries include Denmark (1), New Zealand (1), Singapore (1), Finland (4), Sweden (4), Canada (6), Australia (8), Switzerland (8), Iceland (11), Hong Kong (13), Ireland (14), Germany (15), Japan (17), United Kingdom (20). The United States ranked 22nd behind Chile (21).
To see the interactive map click here.

Friday, October 8, 2010

Democratize Public Education

Public schools are suffering from a dearth of good teachers and good curriculums. Extracurricular activities, the arts, physical education programs, and the love of learning are disappearing from public schools. Home schooling, "hybrid" educations, and charter schools are moving to the mainstream. The consolidated control of public schools into bureaucratic structures has stifled education, progress, and creativity. If we are to save the public school system in America, we must deconsolidate and decentralize control down to the local level and involve parents more.

The mass consolidation of public education has occurred alongside the mass consolidation of banking, media, and business in the United States. In 1932, there were 127,531 independent school districts in the U.S., many of them operating a single school. By 1990 there were only 17,995 school districts left. As a result of the 80's and 90's obsession with consolidation, we have suffered the collapse of consolidated banking institutions, the poor reporting of consolidated media, the diminishing quality of our food supply, and the failure of public education.

Deconsolidated and decentralized school districts were the aims of an American education from the founding of this country. Thomas Jefferson proposed "to divide every county into wards of five or six miles square;... to establish in each ward a free school for reading, writing and common arithmetic; to provide for the annual selection of the best subjects (i.e., students) from these schools, who might receive at the public expense a higher degree of education at a district school...for defeating the competition of wealth and birth for public trusts." (Thomas Jefferson to John Adams, 1813. ME 13:399) Jefferson argued that small school districts were "necessary for better administration of our government, and the eternal preservation of its republican principles." As Jefferson points out, small, school districts uphold the principles of republican democracy; i.e., trust, local ownership, and equality.

Deconsolidation and decentralization give control to parents to make the best decisions for their children. In general, no one looks out for the interests of children better than parents. Data shows that there has been an increase of 74 percent in homeschooling over the past 10 years and much larger increase in "hybrid educated" students. A "hybrid education" means choosing from a menu of educational offerings including online classes and public school courses. In addition, from 1999-2000 to 2007-2008, the number of students enrolled in charter schools, in the United States, more than tripled, from 340,000 to 1.3 million students. This unparalleled rise in homeschooling, charter schools, and "hybrid educations" indicates that parents want to have more choice and greater influence upon the education of their children.

Whether your concern is political, educational, or ethical, deconsolidation and decentralization of public school districts is the answer. We can continue to consolidate power over public schools through programs like "No Child Left Behind" and more recently "The Race to the Top", or we can return to our "republican principles" that have served us so well all of these years. Our decision will determine the success of our children and our country.

(Sources: http://www.battlefortruth.org/ArticlesDetail.asp?id=393&rr=1#resp & http://today.msnbc.msn.com/id/39342787/ns/today-parenting/ & http://nces.ed.gov/fastfacts/display.asp?id=30)

Wednesday, August 25, 2010

The Father of Economics Believed That Employees Should Own the Company

Adam Smith, the father of economics, pointed out in his book The Wealth of Nations,

"The directors of such [joint-stock] companies, however, being the managers rather of other people’s money than of their own, it cannot well be expected, that they should watch over it with the same anxious vigilance with which the partners in a private copartnery frequently watch over their own.... Negligence and profusion, therefore, must always prevail, more or less, in the management of the affairs of such a company."

In other words, when ownership is separated from those who manage the company, the managers will inevitably neglect the interests of the owners, leading to imprudent decision making within the company.

(Taken from http://www.ask.com/wiki/Criticisms_of_Corporations?qsrc=3044)